Disney+: sign-up, sign-in & setup guide

How to sign up

1. Go to the official Disney+ site

   Use the button above so you land on Disney+'s real sign-up page rather than a search result.

2. Choose a plan

   Compare ad-supported vs. ad-free tiers, and any live-TV or add-on options, then select the one that fits your budget.

3. Create your login

   Enter an email and password — this becomes your sign-in for every device you use, from a phone to a smart TV.

4. Add payment and confirm

   Complete billing details directly on Disney+'s site to activate your subscription.

How to sign in on a new device

Most smart TVs, streaming boxes, and game consoles let you install the Disney+ app and sign in directly with your email and password. Some devices instead show an on-screen code and ask you to enter it at an activation page on your phone or computer — follow the on-screen instructions for your specific device.

What you get

Disney+ is on-demand, with profiles for kids and adults, and offline downloads on mobile devices.

Troubleshooting common issues

• App won't load / bufferingRestart the app and your router; a slow or unstable internet connection is the most common cause.
• Can't sign inDouble-check your email and password, and use the official site's password reset tool if needed.
• Device won't activateMake sure the activation code hasn't expired — request a fresh one from the app if it has.
• Billing questionManage or cancel your subscription directly from your account settings on Disney+'s official site.